Digital transformation of business processes
I start with everyday processes: CRM, automation and customer interactions.
Challenges I work on
- Everyday processes are handled manually and depend on particular people.
- CRM and automation are only partly implemented and do not help the team.
- Customers communicate with the team through different channels, and information gets lost.
Ways to work together
Consulting
A review of the company's situation and an action plan.
Training
Team sessions on a specific topic.
Mentoring
Regular meetings with a leader or team.
Shall we talk about your company?
Tell me briefly what is going on and I will reply with a first step.